OUR SOLUTIONS
What Relay is
Relay is a control layer where agents don't just respond - they do the work, safely.
From request → Resolution
Capture requests from chat, email, forms, and Slack.
Context-aware actions
Agents pull data from your tools and your app before acting.
Built for control
Permissions, approvals, and logs so you can automate without risk.
Assign specialized agents to different jobs: Billing → CRM updates → support actions.
Specialized roles
Context retrieval
Tool use + action execution
Confidence + risk signals
WORKFLOWS & AUTOMATIONS
Workflows your team can ship without dev cycles
Build repeatable automations that go from intake, decision, action, and log.
• Triggers
New message, new ticket, form submit, Slack mention.
• Steps
Understand intent, fetch context, check rules, take action
• Approvals
Request sign-off in Slack ( or inside Relay ) when needed.
• Fallbacks
Route to humans when confidence is low.
Control who can do what. Set roles, define permissions, and decide which agents need approval before they act
Every action logged, every decision traceable. See what happened, who triggered it, and when - in real time."
TOOLS & INTEGRATIONS
Connect the tools you already run on
Stripe
Connected
HubSpot
Connected
Salesforce
Connected
Intercom
Connected
Slack
Connected
Notion
Connected
Sheets
Connected
Clickup
Connected